This policy explains what personal information Cultured Digital Ltd (“we”, “us”) collects through cultureddigital.co.uk, why, and what your rights are. Last updated 10 October 2026.
Who we are
Cultured Digital Ltd (registered in England and Wales, company number 11729823) is an independent technical SEO and digital consultancy based in Sunderland, UK. We are the controller of the personal information described here. You can contact us at dean@cultured.digital.
What we collect
- Enquiries. If you use the contact form we collect the type of enquiry you choose, your name, email address, your website address (optional) and the message you write.
- Emails. If you email us, we keep the message and your email address.
- Technical data. Our hosting provider records standard server logs (such as IP address, browser type and the pages requested) to keep the site secure and working.
How we use it, and why
- To reply to your enquiry and, where you ask, to prepare a proposal. This is in our legitimate interests and necessary to take steps at your request before a contract.
- To keep the website secure and running. This is in our legitimate interests.
- To keep records of work and enquiries as the law requires.
We do not sell your information, and we do not use it for automated decision-making.
Who we share it with
Enquiries are stored in this website’s WordPress database and sent to us by email. We use service providers to run the site and our email, including our web host, Hostinger. They process information on our behalf and only as needed to provide their service. We may also share information where the law requires it.
Cookies
This website does not use advertising or tracking cookies.
How long we keep it
We keep enquiries for as long as needed to deal with them and any work that follows. If no work follows, we delete the enquiry within 24 months.
Your rights
Under UK data protection law you can ask us for a copy of the information we hold about you, to correct it, to delete it, to restrict or object to how we use it, and to receive it in a portable format. To use any of these rights, email dean@cultured.digital.
If you are unhappy with how we have handled your information you can complain to the Information Commissioner’s Office at ico.org.uk, or by phone on 0303 123 1113.
Changes to this policy
If we change this policy we will update the date at the top of this page.